Thursday, October 22, 2009

Interlibrary loan temporarily unavailable

UPDATE 10/27/09: ILL is back up; thank you for your patience!
Our interlibrary loan system, ILLiad, is currently inaccessible. Users trying to log in receive an error message that the "username is not in the database." The problem appears to be an authentication issue on MTSU's end, and it will be fixed as soon as possible.

We apologize for the inconvenience and ask that users hold their ILL requests until ILLiad is working again. As much as we would like to, we don't have the human resources necessary to enter the requests manually. If you have a question about an ILL book that you already have, call the ILL office at 904-8549.


Anonymous said...

Hello! Do you have an estimate for when this will be fixed?

MTSU Librarian said...

Anonymous -- I'm afraid we don't. For now, all we're hearing is "as soon as possible." Feel free to call ITD at 898-5345 to nudge them, though ;)